Privacy Policy

Privacy and cookie policy

We are aware of your trust in us. Therefore we consider it our responsibility to protect your privacy. On this page we will let you know what information we collect when you are using our website or services, why we collect this data and how we use it to improve your user experience.

This privacy policy applies to the services of House of Rose. By agreeing to the data collection, you agree to accept the privacy policy. House of Rose respects the privacy of all users of its site and ensures that the personal information you provide us is treated confidentially.

In concrete terms this means that:
• Your personal data will only be collected and processed for the purposes described below;
• You have the right to consult your personal information to check its accuracy and correct any errors. To do this, you can contact the person responsible for processing the personal data, whose details are listed below.
• House of Rose undertakes the necessary steps to protect your personal information so that third parties cannot abuse the personal information you have provided us.

Use of collected data

We will not collect or use information for purposes other than the purposes described in this Privacy Policy unless we have obtained your prior consent. The data collected is limited to what is necessary for the purposes described below. The data is maintained no longer than necessary for achieving the purposes for which they were obtained.

Use of information relating to browsing for statistical purposes
When you come to the website, different techniques are used to track who visits the website, how this visitor behaves on the website and which pages are visited. This is a common way of working for websites because it provides information that contributes to the quality of the user experience.

To this end, the servers consulted will automatically collect the following data:
• The IP address you were assigned during your connection;
• the date and the hour on which you consulted the website;
• the pages consulted;
• the type of browser used;
• the platform and / or operating system installed on your computer;
• the search engine and the keywords used to find the website.

This information is only kept to measure the number of visitors to the different sections of the website and to make improvements. That way, House of Rose can, for example, retrieve and resolve connection issues, configure the platform, plan network capacity, optimize the sitemap, etc. This information is anonymous and is not linked to other personal information.

We collect data for research to gain a better understanding of our customers, so we can tailor our services to it.

This website therefore uses “cookies”. The information generated by the cookie about your use of the website may be transferred to proprietary House of Rose servers or third party. We use this information to track how visitors use the website, set up website activity reports, and provide other services related to website activity and Internet usage.

Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not work properly if cookies are disabled in your browser. You will find more information about these features on the website of your browser’s provider or at

A “cookie” is a small piece of information stored by a website on your computer’s Internet browser. This “cookie” can be retrieved on the same website during a subsequent visit. The “cookie” can only be read by the website that it has created. The website uses “cookies” for administrative purposes, for example, to register your preference for a particular type of information, which means that you do not have to add the same information on each visit to our website.

Most “cookies” are only active during a session or visit. No “cookie” contains information that allows you to be contacted by phone, mail or e-mail.

The website uses:
• First-party cookies: We use cookies to check how visitors find and use our website. We report internally about this activity and use this information exclusively for monitoring and improving our website.
• Third-party cookies: We use a variety of widely used third-party plug-ins as marketing tools for our own business and to provide convenience devices for our visitors. We believe that the use of these plugins is the current ‘best practice’. Third-party cookies are cookies created by an external service when you use a page on our website. These cookies are specific to the third-party domain and therefore the data stored therein can be viewed and managed by the third and not by us. We verify that we use a third party service on our website and we manage how  it is integrated and presented on our website. We do not control its cookies ourselves.

Use of our services – customer data
When you sign up for one of our services (newsletter, webshop,…), we ask you to provide personal information. This includes the name, address, contact details (tel/mobile/e-mail), login information, purchased products. This data is used to perform the service. We will not combine this information with other personal information we have.

When you send us email or other messages, we may keep these messages. Sometimes we ask you for your personal information relevant to the particular situation. This allows you to process your questions and us to answer your requests. The data is stored on House of Rose’s own secure servers or third-party servers. We will not combine this information with other personal information we have.

Storage – Application
The collected data is stored on House of Rose’s own secure servers or third-party protected servers. In this latter case, this third party endorses the warranties contained in this privacy policy.

The data collected is owned by House of Rose. The information collected is used to provide and improve service to customers and visitors.

Third parties
The information is not shared with third parties (except for any storage purposes as described above). In order to ensure the service, it may be necessary for the information to be shared internally with the employees of House of Rose. Our employees are required to respect the confidentiality of your data.

This privacy statement is geared to the use of and the features on this site. Any changes and/or changes to this site may result in changes to this privacy statement. It is therefore advisable to consult this privacy statement on a regular basis.

Choices for personal data
We provide all visitors or users of services with the ability to view, modify, or delete any personal information provided to us at any given time. If you want to see your details, adjust or remove yourself from our files, please contact us. See the contact details below.

Modify / unsubscribe service newsletter
At the bottom of each mailing you will find the option to customize your data or to unsubscribe.

Questions and feedback

We regularly check that we comply with this privacy policy. If you have questions about this privacy policy, please contact us:

House of Rose
Sint Amandsstraat 7
B-8800 Roeselare
[email protected]